Klaviyo Email Templates

Copy these HTML templates into Klaviyo under Content → Templates → Create Template → Drag & Drop → Source Code. Then attach the template to a Flow triggered by the matching metric.

25 templates across 15 lifecycle events

offer_made(S)transaction_paid(B+S)label_generated(S+B)item_shipped(B+S)item_delivered(B+S)buyer_accepted(S+B)dispute_opened(B+S)refund_processed(B+S)partial_refund(B+S)checkout_abandoned(B)order_auto_cancelled(B+S)shipment_returned(B+S)payment_failed(B)transfer_failed(S)draft_abandoned(S)
Offer Made
→ Seller
Event:offer_made·Metric:Offer Made
Payment Confirmed
→ Buyer
Event:transaction_paid·Metric:Payment Confirmed
Payment Received
→ Seller
Event:transaction_paid·Metric:Payment Received
Shipping Label Ready
→ Seller
Event:label_generated·Metric:Shipping Label Ready
Shipping Label Created
→ Buyer
Event:label_generated·Metric:Shipping Label Created
Item Shipped
→ Buyer
Event:item_shipped·Metric:Item Shipped
Item Shipped
→ Seller
Event:item_shipped·Metric:Item Shipped
Item Delivered
→ Buyer
Event:item_delivered·Metric:Item Delivered
Item Delivered
→ Seller
Event:item_delivered·Metric:Item Delivered
Buyer Accepts Funds Released
→ Seller
Event:buyer_accepted·Metric:Buyer Accepts Funds Released
Buyer Accepts Funds Released
→ Buyer
Event:buyer_accepted·Metric:Buyer Accepts Funds Released
Dispute Opened
→ Buyer
Event:dispute_opened·Metric:Dispute Opened
Dispute Opened
→ Seller
Event:dispute_opened·Metric:Dispute Opened
Refund Processed
→ Buyer
Event:refund_processed·Metric:Refund Processed
Refund Processed
→ Seller
Event:refund_processed·Metric:Refund Processed
Partial Refund Issued
→ Buyer
Event:partial_refund·Metric:Partial Refund Issued
Partial Refund Issued
→ Seller
Event:partial_refund·Metric:Partial Refund Issued
Checkout Abandoned
→ Buyer
Event:checkout_abandoned·Metric:Checkout Abandoned
Order Auto-Cancelled
→ Buyer
Event:order_auto_cancelled·Metric:Order Auto-Cancelled
Order Auto-Cancelled
→ Seller
Event:order_auto_cancelled·Metric:Order Auto-Cancelled
Shipment Returned
→ Buyer
Event:shipment_returned·Metric:Shipment Returned
Shipment Returned
→ Seller
Event:shipment_returned·Metric:Shipment Returned
Payment Failed
→ Buyer
Event:payment_failed·Metric:Payment Failed
Transfer Failed
→ Seller
Event:transfer_failed·Metric:Transfer Failed
Listing Incomplete
→ Seller
Event:draft_abandoned·Metric:Listing Incomplete